HRM and Services

Salient Pearl Corporation specializes in connecting skilled professionals with exceptional opportunities in the Service and Tourism sector. Whether you're in hospitality, travel, customer service, or front-line guest relations, we match your expertise with top-tier employers across the Philippines and beyond.

LIST OF POSITIONS

Job Location: La Union

Salary: Open for Discussion

Duties and Responsibilities:

Supervise, schedule, and lead front-of-house staff during restaurant and bar operations. Lead and assign tasks to service crew (waiters, bartenders, runners).
Maintain service standards and ensure all guests receive prompt, professional, and friendly service.
Coordinate closely with the kitchen and bar teams to ensure timely and accurate order fulfillment.
Train new team members and provide coaching and performance feedback.
Handle guest inquiries, concerns, and complaints professionally and with prompt resolution.
Conduct daily pre-shift briefings and end-of-day reports.
Monitor inventory of food, beverages, and supplies; assist in procurement and stock rotation.
Enforce hygiene, sanitation, and safety standards in accordance with local health regulations.
Assist in menu updates, promotional planning, and service improvements.
Event and Banquet Service: Lead table arrangements for functions, private dinners, or beach events
Conduct bar operations knowledge, including Responsible alcohol service (knowing limits, ID verification, intoxication signs)

Qualifications:

A graduate of BS in Hotel and Restaurant Management, Hospitality Management, Tourism, or any related course is highly preferred.
At least 3-4 years of solid experience in a supervisory or team leader role within the F&B or hospitality industry. Must have handled restaurant or resort-based dining operations (bar, ala carte, and buffet service experience is a plus).
Experience in beach resorts, boutique hotels, or tourist destination venues is a strong advantage.
Understand and supervise the full menu (food, drinks, specials), including Ingredients, preparation methods, and presentation standards, Allergen information and dietary restrictions (e.g., gluten-free, vegan), Pairing basics (e.g., wine with food, cocktail pairings)
Knowledge of food safety, sanitation standards compliance is a must
Must be based in La Union, or willing to relocate (staff house assistance provided).
Willing to work on weekends, holidays, and shifting schedules and move for extended hours.

SUBMIT APPLICATION

Job Location: La Union

Salary: Competitive

Duties and Responsibilities:

Food Preparation and Quality Control:

> Oversee and direct the entire food preparation process, ensuring high-quality outcomes.

> Maintain control over food preparation and related activities to ensure consistency and quality.

> Check the freshness and quality of food and ingredients.

Kitchen Staff Management:

> Supervise, mentor, and coordinate the activities of kitchen staff, including commis and stewards.

> Conduct regular training sessions to enhance the skills and knowledge of the culinary team.

> Ensure that all staff adhere to sanitation practices and kitchen safety standards.

Recipe Development and Menu Planning:

> Develop and refine new and existing recipes, incorporating seasonal and local ingredients.

> Determine the presentation and serving sizes of dishes.

> Plan and design menus to ensure variety, innovation, and high quality.

> Collaborate with the restaurant management team to create special event menus and promotions.

Inventory and Equipment Management:

> Inspect supplies, equipment, and work areas to ensure cleanliness and proper functioning.

> Maintain inventory levels and ensure the timely procurement of supplies.

> Implement cost control measures to minimize waste and maximize profitability.

Sanitation and Safety:

> Monitor and enforce sanitation practices in compliance with health and safety regulations.

> Ensure the kitchen meets all safety standards and protocols.

> Conduct regular inspections and audits to maintain high standards of cleanliness and safety.

Customer Interaction:

> Engage with customers to gather feedback and ensure satisfaction with the dining experience.

> Address and resolve any customer concerns or complaints promptly and professionally.

Budgeting and Financial Management:

> Assist in the preparation and management of the kitchen budget.

> Analyze food costs and identify opportunities for cost savings without compromising quality.

Innovation and Trends:

> Stay updated with culinary trends and incorporate them into menu offerings.

> Experiment with new cooking techniques and ingredients to continually enhance the dining experience.

Qualifications:

Educational Background: Culinary Arts Degree or related course.
Professional Experience: A minimum of 5 years of professional experience as an head chef in a semi-fine dining restaurants.
Expert in Filipino Fusion and International Cuisine.
Proven track record of successful kitchen management and team leadership.

SUBMIT APPLICATION

Job Location: La Union

Salary: Open for Discussion

Duties and Responsibilities:

1. Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.

2. Planning drink menus and informing customers about new beverages and specials.

3. Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.

4. Checking identification to ensure customers are the legal age to purchase alcohol.

5. Taking inventory and ordering supplies to ensure bar and tables are well-stocked.

6. Adhering to all food safety and quality regulations.

7. Optional Skills: Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.

8. Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.

9. Developing new cocktail recipes.

Qualifications:

High school diploma or equivalent (TESDA NC II in Bartending is a plus)
At least 1–2 years of experience as a bartender in a bar, restaurant, or hotel setting
Familiarity with classic and modern cocktails, spirits, wines, and bar tools
Physically fit; able to stand for long periods
Good customer service and communication skills
Willing to work nights, weekends, and holidays
Knowledge of local liquor laws and responsible alcohol service

SUBMIT APPLICATION

Job Location: La Union

Salary: Open for Discussion

Duties and Responsibilities:

Housekeeping Operations:

Oversee daily cleaning of guest rooms, public areas, and staff facilities

Ensure cleanliness and maintenance meet resort standards

Conduct regular inspections to verify room readiness and quality

Team Supervision:

Assign tasks and supervise housekeeping staff during shifts

Monitor performance and provide on-the-job coaching or corrective feedback

Assist in recruiting, training, and evaluating housekeeping personnel

Administrative and Inventory Management:

Prepare staff schedules and duty rosters

Maintain records of room status, cleaning activities, and staff attendance

Monitor and manage stock levels of cleaning supplies, linen, and equipment

Health, Safety & Compliance:

Enforce safety and sanitation standards in accordance with resort and government policies

Ensure proper use and storage of cleaning chemicals and equipment

Report and follow up on maintenance issues or hazards

Guest Service:

Respond promptly and professionally to guest requests and complaints

Coordinate with Front Office for special guest needs, VIP rooms, and check-in readiness

Ensure guest satisfaction by maintaining high standards of cleanliness and service

Team Collaboration and Coordination:

Liaise with Maintenance to address room repairs or facility issues

Collaborate with Front Office for room assignments, turn-downs, and occupancy updates

Support other departments during events, peak seasons, or special operations

Qualifications:

Vocational training or short courses in Hospitality or Housekeeping (preferred)
Minimum of 2 years of experience in housekeeping, with at least 1 year of experience in a supervisory or leadership role in a hotel or resort setting
Knowledge of housekeeping procedures, cleaning chemicals, and safety standards
Strong leadership and organizational skills
Attention to detail and high standards of cleanliness
Ability to delegate tasks and manage time efficiently
Excellent communication and interpersonal skills
Basic computer skills (e.g., MS Excel for scheduling or inventory tracking)
Willingness to work flexible shifts, weekends, and holidays (if needed)

SUBMIT APPLICATION

Job Location: La Union

Salary: Open for Discussion

Duties and Responsibilities:

Operations Management:

Oversee the daily activities of all departments within the resort.

Ensure smooth front desk operations, guest check-in/check-out, and concierge services.

Supervise housekeeping standards and room inspections.

Monitor F&B service quality and menu offerings.

Coordinate with maintenance to ensure all facilities are operational and safe.

Guest Experience & Satisfaction:

Maintain high standards of customer service across all departments.

Respond promptly to guest feedback and resolve complaints efficiently.

Implement programs to gather guest feedback and improve service quality.

Staff Management:

Hire, train, and supervise resort staff across multiple departments.

Conduct regular performance evaluations and implement improvement plans.

Create shift schedules and ensure appropriate staffing levels.

Promote a positive, team-oriented work culture.

Financial Management:

Prepare budgets, forecasts, and financial reports.

Monitor operating expenses and optimize cost-efficiency.

Analyze occupancy, revenue, and customer trends to support business decisions.

Manage inventory and procurement for supplies, linens, F&B, etc.

Marketing & Business Development:

Collaborate with the marketing team on promotional campaigns and event planning.

Build partnerships with travel agents, tour operators, and local businesses.

Oversee online presence and guest reviews on booking platforms.

Compliance & Safety:

Ensure compliance with health, safety, labor, and environmental regulations.

Maintain licenses, permits, and insurance requirements.

Conduct routine inspections and implement emergency procedures when needed.

Qualifications:

Bachelor’s degree in Hospitality Management, Business Administration, or related field.
At least 5 years of experience in hospitality, with 2+ years in a managerial role (preferably in a resort setting).
Strong leadership and interpersonal skills.
Excellent communication and customer service orientation.
Knowledge of PMS (Property Management Systems), budgeting, and hospitality software.
Flexibility to work weekends, holidays, and irregular hours as needed.

SUBMIT APPLICATION

Job Location: Urdaneta, Pangasinan

Salary: Open for Discussion

Duties and Responsibilities:

Perform mechanical repairs and maintenance
Inspect and troubleshoot equipment or vehicles
Ensure tools and equipment are in good condition
Follow safety procedures and company protocols

Qualifications:

With NCII Certification
Basic knowledge in mechanical repair
Physically fit and willing to do hands-on work

SUBMIT APPLICATION